How to Write a Quote That Wins the Job
Most quotes are not lost on price. They are lost on arriving four days late, being one bare number with no context, and never being followed up.
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Most quotes are not lost on price. They are lost on arriving four days late, being one bare number with no context, and never being followed up.
The first clean is the hardest job you will do at that address and the one most often quoted at the maintenance rate. That single mistake has ended more cleaning businesses than any other.
A weekly client should sometimes pay less per visit than a quarterly one - but for a specific reason, and the size of the discount should come from that reason rather than from a round number.
The instinct is to guess a number and hope. There is a better method, and it starts by refusing to treat the job as one unknown thing.
Post-construction is the most commonly underpriced job in cleaning, and the reason is structural: it is three jobs, on somebody else's schedule, with dust that comes back after you leave.
"That's more than I expected" is four different sentences wearing the same clothes, and only one of them is about your price. Discounting on the spot answers all four the same way, which is why it works so badly.
Published per-square-foot bands contradict each other by roughly three to one, and correctly-priced jobs land on both sides of all of them. That is not a small disagreement. It means the number is not a method.
Almost everybody waits too long, then raises too much at once, then apologizes for it. Done properly a price increase costs you a couple of clients and buys back a day a week.
If you win every job you quote, that is not proof you are good. It is usually proof you are cheap - and it is one of the few business numbers where a lower figure can be the healthier one.
Per-room and per-square-foot pricing both fall apart on real houses, because neither one knows how dirty the house is or how far away it is. Price from the clock instead.
Every pricing guide gives you a table of times. None of them tell you where the times came from. Here is the arithmetic, in full, so you can price from your own clock instead of somebody else's chart.
Occasional notes on running a small business without a back office — what the numbers actually say, and what to do about them. No schedule, no filler.