Starting a cleaning business

Start a house-cleaning business with your eyes open

Sixteen short stories from inside a house-cleaning business, each one ending with the lesson it taught. Then the practical part: what to charge, what it costs to start, insurance, and finding your first clients.

Stories from the job

16 stories, 6 to 9 minutes each

Told first-person by a house-cleaning business owner. The work, the clients, the mistakes, and what each one taught. Captions are on by default.

Red Bucket

How my business began, with the job nobody else would do.

About 6 minutes · Read the transcript

The Partner Who Walked Out

The person who was supposed to share the work, and the day I stopped waiting for help.

About 6 minutes · Read the transcript

Two Houses

My very first hoarder job, the auction, and the money I left on the table.

About 9 minutes · Read the transcript

The Torpedo Full of Quarters

An estate auction, a very strange find, and the rule I never broke again.

About 7 minutes · Read the transcript

Moving Day

The easiest good money I ever made, and why it mattered more than the money.

About 7 minutes · Read the transcript

The Closet That Took a Month

A client who could not decide, and the one rule that finally set her free.

About 9 minutes · Read the transcript

The Four Piles

The hardest part of a hoarder job, which is not the work, and how you help someone let go.

About 7 minutes · Read the transcript

The Egg Carton

Drawn from the dementia cleanouts I did over the years.

About 7 minutes · Read the transcript

The Judge

The client who looked like she had everything, and the lesson about who hoards.

About 8 minutes · Read the transcript

Three Kinds of Full

Three houses that looked the same from the doorway, and why you have to know which one you are standing in.

About 6 minutes · Read the transcript

The Musician

The job I got wrong, and the grace I never forgot.

About 8 minutes · Read the transcript

The Water

The hardest house I ever walked into, and the bravest phone call I ever got.

About 8 minutes · Read the transcript

The Yard

The biggest backyard I ever cleared, and why the backyard tells you about the house.

About 7 minutes · Read the transcript

The Kitchen Table

The smallest job I ever took, and what clients are really paying for.

About 6 minutes · Read the transcript

When a Cleanout Becomes a Maid Service

A fire, a grateful client, and the business I never meant to start.

About 6 minutes · Read the transcript

The Quilts

The strangest way I was ever paid, and why it turned out to be the best.

About 7 minutes · Read the transcript

Read before you start

Plain articles on the decisions that come first.