Should You Charge Late Fees?
A late fee you do not enforce is worse than no late fee at all - it is a written statement that your terms are decoration. Most people write one and never charge it.
How to Write an Invoice That Gets Paid Faster
Most late payment is not a customer refusing to pay. It is an invoice that was easy to set aside. A handful of details decide which kind of invoice yours is.
A Customer Hasn't Paid. Now What?
One bad debt and one bad habit look identical on a list of invoices. They look completely different once the money is bucketed by how late it is - and they need completely different responses.