What to Do When You Break Something at a Client's House
Everybody eventually breaks something. Whether it costs you a client has almost nothing to do with the object and almost everything to do with what you do in the next hour.
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Everybody eventually breaks something. Whether it costs you a client has almost nothing to do with the object and almost everything to do with what you do in the next hour.
Occasional notes on running a small business without a back office — what the numbers actually say, and what to do about them. No schedule, no filler.