Staff training for cleaning companies
Train your crew without stopping to do it yourself.
Eight narrated courses your cleaners work through on their own time, on their phones.
Each person gets a certificate of completion when they finish, for your files.
What your crew learns
- Workplace Safety Essentials. Lifting and reaching, reading a label and a safety data sheet, wearing protective gear right, handling blood and sharps, and reporting an injury or a near miss.
- Customer Service and Client Communication. Keeping the promises clients judge you on, saying no without sounding harsh, and handling a complaint so it closes.
- Harassment Prevention and a Respectful Workplace. What harassment is, how to report it, and what to do when the harasser is a client.
- Workplace Violence Prevention. Safer routines for working alone, the signs that come before trouble, and how to get out and call for help.
- New-Hire Onboarding. For whoever brings new people in: day one planned, checklists someone can follow the first time, and check-ins at thirty, sixty and ninety days.
- New Manager and Team Lead Basics. For your crew leads: setting expectations, following up without hovering, and the hard performance conversation.
- Also included: Front Desk and Client Intake, and Client Data Privacy (HIPAA).
Every lesson is a narrated video
with a written version and its sources, and each course comes with its companion book as a PDF.
How it works
- Buy the pack.
- Reply to your receipt with each crew member's name and email address.
- We set everyone up within one business day. Each month you get a list of who has finished.
More than ten people? Email us and we'll quote it.
These courses are training. They are not legal advice, a compliance program
or a certification. For what your state, license or industry requires, ask your attorney or licensing board.