When a Client Cancels at the Last Minute
You cannot fill a Tuesday on Tuesday. That single fact is what makes a last-minute cancellation different from a rescheduled one, and it is the whole basis for a policy.
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You cannot fill a Tuesday on Tuesday. That single fact is what makes a last-minute cancellation different from a rescheduled one, and it is the whole basis for a policy.
Occasional notes on running a small business without a back office — what the numbers actually say, and what to do about them. No schedule, no filler.